Our Refund Policy was last updated on January 23rd, 2025.

Refund Policy for The Dance Break at Nae Nae Twins LLC, we strive to ensure your satisfaction with

The Dance Break program and its offerings. Please read our refund policy carefully before making a purchase.

1. Digital Products & Membership Access

Due to the nature of digital products and memberships, all purchases of The Dance Break are non-refundable. Once you gain access to the content, resources, and features, refunds cannot be processed.

2. Exceptions

We understand that situations may arise, and refunds may be considered under the following circumstances:

You were charged in error. You experienced technical issues that prevented access to the program, and our support team was unable to resolve the issue.

If you believe you qualify for a refund under these exceptions, please contact us within 7 days of your purchase.

3. Subscription Cancellations

You may cancel your subscription at any time, and you will retain access until the end of your current billing cycle. No refunds will be issued for the remaining days in the billing period. To cancel your subscription, log into your account and follow the cancellation instructions.

4. One-Time Purchases

For one-time purchases, all sales are final, and refunds will not be issued except under the exceptions listed above.

5. How to Request a Refund

To request a refund or assistance, please contact our customer support team:

Email: [email protected]

Subject: Refund Request

Include your full name, purchase date, and a brief explanation of your request. Our team will review your case and respond within 3-5 business days

.

6. Changes to the Refund Policy

We reserve the right to update or modify this policy at any time. Updates will be posted on our website with the "Last Updated" date.

Thank you for being a part of The Dance Break! We are dedicated to your satisfaction and growth through this program.

Nae Nae Twins, LLC

[email protected]